FAQ

Be sure to read the entire Race Details page in addition to this FAQ to make sure you have all the necessary info about the Hilton Head Marathon!

What are the USATF certification numbers for each course?

Is the marathon a Boston Marathon qualifier?

Can I switch or drop down to another race?

Yes, you can change distances online before registration closes. To do so, simply log into your account, here (you may need to reset your password first). Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen. Click “View registration.” You’ll see your current race distance under “Category.” Just click “Edit,” choose the distance you’d like to switch to. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance. If you’re upgrading from a distance, you’ll be required to pay the difference in price; however we don’t offer refunds for the difference in price when switching to a shorter distance.

What are the course time limits?

Can I run with a baby stroller, or my dog?

Are the roads closed for the race?

Are headphones allowed?

What happens if the race is cancelled?

If the live race is cancelled due to COVID-19 or any of its variants (the "Pandemic") and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into the Hilton Head Marathon Virtual Run. Each registrant must indicate his/her choice within thirty days of being notified of the cancellation by answering the questionnaire sent with the cancellation notice and returning such questionnaire to us. If a registrant does not make a timely election, the registrant will be entered in the virtual run and the live race fees applied to the virtual run entry fee. In no event will the processing fee or fees paid for merchandise orders be refunded due to the race cancellation. Merchandise orders paid for will be shipped to the address associated with the registrant’s race profile by the scheduled date of the cancelled event. In addition we will not be responsible for any costs relating to changed or cancelled travel plans or other related arrangements a registrant may incur due to any such cancellation.

Can I get my packet mailed to me?

We will not be mailing full packets, but if you want to save time at check-in, you can get your bib mailed to you and pick up your other goodie bag items at the post-race party. This option can be added when you register for the race for $25 anytime before January 23, 2023.

If you've already registered and want to get your bib mailed to you, simply follow these steps:

Log into your account, here (if you forget your password, you can reset it here).
Once you’re logged in, scroll down to see your upcoming races.
Once you locate your Hilton Head Marathon registration, click the Actions dropdown, then click “View Registration.”
On your registration page, click “Edit,” next to Products, select the Packet Mailing option, then follow the on-screen prompts. You’ll be asked to confirm your shipping address. Please be sure your address is accurate as we cannot reroute packages sent to an incorrect address.

Reminder: Bib mailing must be purchased no later than January 23, 2022, and no items besides your bib will be sent.

What steps are you taking to prevent the spread of COVID-19 and ensure the safety of participants?

The Hilton Head Marathon holds the safety of our staff, participants, volunteers, and attendees above all else. To ensure our event is as safe as possible, and you are comfortable both on and off the course, we’ll be implementing enhanced safety measures, and will provide a comprehensive list of measures to reference well in advance of event day. Our team continues to work in direct coordination with local public health authorities to meet or exceed all local guidance, rules, and regulations. In the event that we cancel the live event due to COVID-19 or any of its variants (the "Pandemic") and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into a virtual race, where we’ll mail your goodie bag right to your door.

Will there be prizes for winners?

Age group prizes will be given to the top three finishers in the following categories for men and women: 19 & under, 20-29, 30-39, 40-49, 50-59, 60-69, and 70+.

Awards for the top three overall will be given out based on GUN times, Age group awards will be based on chip time.

There will be an awards ceremony for overall awards. Those that don't wish to stay for the overall awards ceremony may pick up their award from the customer service tent.

When will I get final info on the race?

Can I get a refund if I choose not to run?

Can I pick up a bib and swag for another runner?

Where can I check to see if I'm registered?

What are the AWD (athletes with disabilities) guidelines and event rules?

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles. To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact [email protected]. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing [email protected]. Ventures Endurance Athletes with Disabilities Event Rules can be found here.

Still Have Questions?

The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you'll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you've read every word on this site and still can't find the answer, shoot us an email and we'll respond as soon as we can!

Event Questions: [email protected]